Private company limited by shares · Hong Kong SAR
Operator of Anklavia Market, a cross-border marketplace.
Anklavia Market connects sellers, mainly from mainland China, with buyers in Russia and the CIS countries. ANKLAVIA LIMITED operates the platform: the mobile applications, the web storefront, the seller cabinet and the moderation system.
Company
Platform
Anklavia Market is a cross-border marketplace. Sellers are located mainly in the People's Republic of China; buyers are in Russia and the CIS countries.
Components
Functions
- Seller registration and document verification
- Product listings with specifications and size charts
- Full order cycle: payment, dispatch, tracking number, delivery, confirmation of receipt
- Buyer–seller chat for each order
- Disputes and platform arbitration
- Settlement accounting
- Reviews and questions
- Sales statistics
Product categories
- Clothing, footwear, bags
- Home goods
- Small household appliances and accessories
- Cosmetics and personal care (with restrictions)
- Children's goods
How money and goods move
Payments and settlement
- Buyer pays the platformIn Russian roubles. Acquiring: T-Bank, Russia.
- Platform withholds its feeCommission of 5% and the cost of logistics.
- Order is receivedThe buyer confirms receipt; the return period ends.
- Seller is paidThe remaining amount is paid in Chinese yuan to the seller's account with the payment partner.
Settlement with the seller takes place after confirmation of receipt and the end of the return period.
Logistics
- SellerDispatches the order.
- Fulfilment warehouse, GuangzhouOptional stage.
- Logistics partnerExport clearance under customs procedure 9610.
- RussiaCustoms clearance and last-mile delivery.
- BuyerThe tracking number is shown in the order.
Compliance
Seller verification
Sellers may be companies, individual entrepreneurs or private individuals. At registration a seller provides the country, the seller type, the registration number (for the PRC: the Unified Social Credit Code, 统一社会信用代码) and supporting documents in PDF. Verification is completed before the seller starts selling.
Buyers
Buyers sign in with a phone number and a one-time code. For customs clearance the buyer provides full name, passport details and taxpayer number (INN).
Prohibited goods
Goods prohibited for shipment or import under the laws of the PRC and of the destination country, including:
- Weapons
- Explosive items
- Narcotic substances
- Medicines
- Food products
- Counterfeit goods
Restrictions
- No more than 2 built-in batteries per parcel
- No power banks
- Liquids: up to 200 ml
- Powders: up to 500 g
- Essential oils, lotions, serums: up to 50 ml
- Goods subject to mandatory certification in Russia: only with an EAC number
Limits per order
- Up to 3 identical items
- Up to 7 different items
- Up to 2 electronic devices
Sanctions policy
Persons and organisations on sanctions lists are not admitted to the platform. Dual-use goods and goods subject to export control are prohibited. Sellers are verified at onboarding.
Contacts
Registered office
ANKLAVIA LIMITED
Room 5058, 5/F, Yau Lee Centre,
45 Hoi Yuen Road, Kwun Tong,
Hong Kong